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COURSE DESCRIPTION:
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LEARNING OBJECTIVES: |
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Some conversations, particularly when individuals disagree, can be uncomfortable or challenging to manage. By preparing well for these necessary conversations and facilitating them in proactive and positive ways, leaders can strengthen trust and deliver better team outcomes.
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- Identify your patterns for managing challenging conversations
- List the steps of preparing for a difficult conversation
- Practice techniques for facilitating healthy dialogue
- Learn techniques to use if the conversation turns negative
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90 MINUTE SESSION
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Thursday, June 19
11:30 - 1:00 PM CT
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QUESTIONS?
Please email Cindy Morhaim at cmorhaim@lfgsm.edu
